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FAQ

Website, Payment, and Shipping Information

  • Is your web site secure?
  • Do you have an expanded product line?
  • Do you charge Taxes?
  • Do you have special pricing for Landscape or Electrical contractors?
  • What is your Return Policy?
  • What Freight Companies do you use?
  • What are your shipping rates?
  • Do you distribute personal information?
  • Can I Pay using any other method other than Credit Card?
  • What is the shipping cut-off time? Do you Ship to Canada?

Choosing the Right Products

  • How do I choose a Power Supply that is right for me?
  • Do I need an electrician to install my lighting?
  • How deep do I bury my wiring?
  • What are the average life of your Halogen Lamps?
  • What is the warranty on my Landscape Lighting?
  • Why does my circuit breaker keep tripping?
  • How do my lights know when to turn on?
  • My lights stay on all day...why?
  • Can I use my transformer indoors?
  • Will rain affect my glass on the lights?
  • Is Low Voltage Lighting Really Bright?

How to connect these things

  • What kind of connectors do you use, and how do they work?
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